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Contact Us
If you want to get in touch, we'll try to make it as easy as possible for you to contact us, whether it's by phone, secure email, or face to face in one of our 200+ branches across the country, from Aberdeen in the north of Scotland, down to Truro in Cornwall.
- If you're looking to open a new account with us, take a look here for information on all the products we're currently offering.
- From time to time you may want to talk to us about the accounts you already have with us.
- We hope it doesn't happen, but if you need to make a complaint, here's how.
- If you prefer to find a convenient branch, we can give you contact information, opening hours and directions.
- Or you may need to find our Customer Support Centre or write to us.
- We've tried to make our website easy to use, but if you're having problems using the site, we'll be happy to help.
- And we're always looking for feedback on how we can improve, so please use our online form to tell us what you think.
0808 - Calls from a BT landline are free, however mobile providers may charge.
0800 - Calls from a BT landline are free, however mobile providers may charge.
Opening Times: Mon-Fri 8am-8pm, Sat 9am-12noon
Calls may be recorded and/or monitored.
Minicom
Use our Minicom service on 0808 1566 698. Please note that this number is reserved for Minicom users only.
TypeTalk
Call us via RNID TypeTalk on 0800 7311 888



